Delivering Happiness. Hmmmm, I thought happiness can't be bought or sold? Tony Hsieh, President of ZAPPOS, and Stephen Colbert talk about how promoting happiness within the company culture will provide a way for profits.
To me, the most important line in the entire video is: "The mentality is we should just focus on profits and happiness has no place in the work place, but what's interesting is research has actually shown that if employees are happier and customers are happier in their strong company cultures that actually drives business results and those business tend to outperform their peers in the long run."
Enjoy the food for thought as you think about how you can promote a happy culture within your business!
